... announces free incoming within network
Announcing the achievement of a 1 Million strong subscriber base, Dialog GSM revealed its plans for a unique customer and community focused celebration featuring a series of customer rewards including the erasing "within the network" incoming call charges and a hallmark pledge to spearhead the setting up of the country’s first Audiology (Hearing and Speech Impairment) Diagnostic Laboratory to the value of Rs 25 Million.
Dialog Chief Executive Dr. Hans Wijayasuriya speaking at a media conference to announce the achievement of the Million Milestone, paid a warm tribute to Dialog Subscribers for their loyal patronage.
"We have been singularly honored by the Sri Lankan consumer - One Million Sri Lankans have placed their trust and confidence in us. On behalf of the Dialog Team, I would like convey my deep appreciation to our customers for their loyalty, and constant encouragement in our endeavour to place Sri Lanka well ahead on the world map of mobile telecommunications. I would like to assure our customers that we treasure and value the confidence that they have placed in us. This confidence will not be betrayed or misplaced - the Million Milestone is the beginning of a new journey in innovation, service expansion and service excellence".
In a statement issued from the Kuala Lumpur Head Quarters of Regional Telecom Giant Telekom Malaysia, its Chairman Tan Sri Radzi Bin Mansor assured Sri Lankan consumers of the company’s "continued commitment" to Sri Lanka’s telecommunication sector.
"We at Telekom Malaysia wish to convey our gratitude to our customers in Sri Lanka, for their support in making the Million milestone a reality. We are indeed honored to play a leading role in Sri Lanka’s Telecommunications Sector. The People and Government of Sri Lanka can be assured of our continued commitment to Infrastructure Development in the country.
Our 150 Million Dollar investment in the country is set to grow aggressively, with consumers assured of continuous enhancement of coverage, the very latest in technology and services and best in class service standards".
Christian de Faria, Chief Executive officer of TM International Sdn Bhd (TM International), Telekom Malaysia’s international operating arm, noted.
"We are extremely proud and humbled, considering the extenuating circumstances under which we commenced operations in Sri Lanka in 1995. Today, MTN is not only the leading cellular operator in Sri Lanka, but is also the pioneering mobile telephony provider in the previously strife- stricken North and East of the country. The company’s name is also synonymous with innovation, service expansion and service excellence."
True to its strong tradition of support for the marginalized, Dialog GSM flagged off the Million Celebration with a hallmark pledge to support the development of the country’s first Audiology Diagnostic Laboratory. The Rs 25 million project, will be carried out in partnership with the Deaf and Blind School, Ratmalana.
The project will focus on upgrading the diagnostic equipment available in Sri Lanka at present, to the latest state-of-the-art Digital versions. The laboratory will enable the early detection of hearing impairment in infants, which is currently not available in Sri Lanka. The Laboratory will also include equipment to profile hearing aids to suit individual requirement, as well as a post-therapy rehabilitation center for speech learning.
In the wake of Sri Lanka’s premier telecommunications operator joining the exclusive "Million Club", Dialog GSM customers are set for a series of rewards and benefits as the company sets in motion a generous rewards programme for its Million Strong subscriber base. General Manager Sales and Marketing of Dialog GSM Nushad Perera echoed the company’s sentiments of customer appreciation.
"We are honoured and privileged to serve a million Sri Lankans and thank every one of them for this opportunity given to serve them". He also attributed the faith of a million Sri Lankans in Dialog GSM to the tradition of service excellence that spans all of Dialog’s operations;
Outlining the plans to show gratitude to customers, Perera announced a hallmark decision to abandon charging for incoming calls within its network. Commencing tomorrow, over a million Sri Lankans will enjoy free incoming calls from one Dialog phone to another Dialog phone. Customer felicitation will also feature a customer draw for prizes amounting to Rs. 10 million, featuring a grand prize of Rs 1 Million and over 200 high value consolation prizes.
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