Singer Senasuma assures after sales support for up to three years

Singer (Sri Lanka), brings yet another value addition to the people by way of the Singer Senasuma extended warranty programme which assures after sales support for a period of three years from date of purchase.

For a little extra on the cost of the product or a little more on the monthly payment, a customer can obtain several after sales services free of charge for as much as up to three years after purchase under Singer Senasuma extended warranty. Usually, after sales support is offered up to one year from date of purchase as per the regular warranty.

Unlimited free repair, replacement of appliance if that which was originally purchased cannot be repaired, free home visits and cover of refrigerator and freezer contents up to Rs 4,000, are all available under the Senasuma extended warranty programme.

‘The introduction of the Singer Senasuma extended warranty facility is consistent with our policy of always striving to enhance the value proposition we offer our customers,’ said Singer (Sri Lanka) Chairman, Hemaka Amarasuriya. ‘We are currently the only retailer to offer the people of Sri Lanka this service. With this new scheme we facilitate extended after sales support for the customer, a boon where expensive home appliances are concerned.’

Singer Senasuma is underwritten by Hayleys AIG which is a joint venture between Hayleys and AIG MEMSA Holdings (AIG), one of the world’s leading insurance and financial service organizations with operations in more than 130 countries. Hayleys AIG brings to Singer Senasuma a wealth of expertise in extended warranty programmes from 36 countries over a span of 24 years.

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