Ceylinco Takaful receives
ISO 9001-2000 certification

ISO 9001 is by the world’s most established quality framework, currently being used by around 897,000 organizations in 170 countries worldwide, and sets the standards not only for quality management systems, but management systems in general.

Ceylinco Takaful Insurance has been awarded the ISO 9001-2000 certificate, making it the first Takaful Insurance Company operating in the general insurance field in the country to get this quality standard covering all functional areas.

Ceylinco Takaful Insuarnce, an associate firm of Ceylinco Consolidated, bagged the certification on account of superior management systems in key areas of Customer focus, Leadership, Involvement of people, Process approach, System approach to management, Continual improvement, factual approach to decision making and Mutually beneficial supplier relationships.

"This certification is a significant milestone in our continuous quest to offer innovative products, outstanding services and improved customer satisfaction" General Manager, Ceylinco Takaful Mr. Chandrasiri Kalupahana said commenting on the development.

"We always aim to satisfy the aspirations of our customers .We look beyond the traditional approach thus being a vibrant and innovative company close to the hearts of our customers in introducing innovative solutions to fulfill their needs. Our core values include; accepting risk with responsibility, being ethical and socially responsible, innovation, dedication to customers and encouraging everybody to contribute and Excel." he said.

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