Sampath Bank goes extra mile
to drive export, import trade


International trade is a vital segment of the Sri Lankan economy and a financial support system. This attuned to the needs of those engaged in import and export which are integral for the sector’s continued growth. As a bank that is constantly evolving to meet the needs of its diverse customers, Sampath Bank is among one of the few financial institutions that has a comprehensive trade service offering.

With a network of 229 branches across the country and 12 super branches operating from 8.00am to 08.00pm throughout the year, supported by 14 Import Documentary Collection Units, including 2 branches with dedicated counters for opening Letters of Credit, accessibility and convenience are one of the strong suits of Sampath Bank. Enhancing this further, Bank recently opened a Trade Unit at the Colombo Super Branch, giving customers the flexibility to handle their trade transactions until 10.00pm, 365 days. Also the bank is looking to open 2 regional centres in Matara and Kurunegala.

The Bank’s import and export related processes are automated with the assurance of same day processing. Traders can also rely on the Bank for competitive pricing and the best exchange rates in the market. Moreover, Sampath Bank has over 500 correspondent banks around the world.

The Bank also has a dedicated ‘Export House’ that focuses on exporters in the SME sector. Apart from assisting branches in structuring credit facilities to exporters, the unit brings value addition in terms of supporting exporters to find markets, develop products and identify resources for other logistical requirements.

In house job related training and fortnightly knowledge sharing sessions are a norm at Sampath Bank. This has helped the Bank progress rapidly.

"At Sampath Bank we constantly encourage feedback from the team and our continuous process improvements are the ideas of users" said Sanath Abhayaratne, Assistant General Manager, Global Business, Sampath Bank PLC. Elaborating further he also stated

"We are all about advancement and our System Development Department is currently working on improvements to speed up the services to customers through a workflow and Document Management System. With the migration to an upgraded version of the core banking system, straight through processing for trade related payments would be made available."

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