BOC introduces Smart Fixed Deposit Account

The Bank of Ceylon introduced a more convenient mode of saving and encourages green banking through the Bank’s newest product Smart FD. With introduced of Smart FD , customers are able to open, withdraw or cancel Fixed Deposit more conveniently without having to visit the branch. Customers who are above the age of 18 can open Smart FDs individually or jointly.

Once the customer fills in the details and select the tenor as mentioned in the application, he/she can submit the application to any branch he/she wishes. Since "Smart FD" does not compromise of a physical certificate, customers will receive the e-mail confirmation to the provided email address and SMS to given telephone number. Further, the depositors do not need to worry about protecting the certificate or producing the certificate to bank at maturity. Opening and closing of Smart FDs can be done simply by giving instructions to any BOC branch.

In line with the BOC’s process of automation and digitalization of business processes, in order to provide more convenience to its customers, recently the Bank has added Personal Loans and Home Loans apply online facility to its website. The Bank expects to add Accounts Opening and complaints handling also to its website soon.

Further the Bank has expanded the digital presence by opening 178 Smart Zones, 763 ATMs and 161 CDMs. The Bank expects to introduce a new Internet Banking platform and a mobile banking solution within the year. Recently the Bank has launched its e-passbook "Smart Passbook" which is available on Google Play store for free download. Also the Bank is in the process of expanding its Mobile Branch network ‘Branch on Wheels’ to all provinces, providing digital banking experience to entire country.

As part of Green Banking initiatives, the Bank is also carrying a Raffle Draw to encourage all customers to enroll for E-statement. This draw is opened to all NRFC and Current account holders till 28th February 2018. It will be conducted to select eligible winners in the month of March 2018 to select winners for a 48" curved Smart LED TV as the first prize, an iPad (pro 12.9 128G8) as the second prize, an Apple i-phone 7 as the third prize and fifty smart phones as consolation prizes. The prime objective of these initiatives is to encourage customers to save the environment by saving trees and reducing carbon footprint, the Bank of Ceylon has embarked on comprehensive green banking initiatives led by digital infused transformation process.

"The Bank’s approach to cater to the very dynamic banking needs of its customer base has been the key factor behind BOC brand’s 78 year long success. Since its inception in 1939, Bank of Ceylon’s motive was the same as promoting social and economic development of the country and its people. As such the bank has been strategically adapting its products and services portfolio with the understanding of future social and economic trends that requires tailor-made banking and financial services" stated the Chairman, President’s Counsel Mr. Ronald C. Perera.

BOC has earned the trust of Sri Lankans and proudly caters to over 12 Million customers today. BOC offers the flexibility and convenience of a whole gamut of banking services under one roof for everyone from newborn to senior citizen and Micro entrepreneur to corporate business. BOC was the first Sri Lankan bank to have marked its presence overseas with the opening of "BOC London" in 1949 at the epicenter of international banking at that time. Later BOC spread its foreign branch network to Chennai, Male and Seychelles. Apart from its own foreign branch network BOC maintains foreign correspondent banking network with over 860 foreign banks and exchange houses.

Mr. D.M. Gunasekera, the General Manager Bank of Ceylon stated that "BOC’s digital transformation completely changed the bank’s internal processes along with its customer interface and infused synergy to the whole Sri Lankan banking system. Along with the benefits of digital transformation BOC was able to embark on a sustainable growth together with the community. We have many "Green Banking" programme which together with digital technology infused transformation have introduced green processes, product and services and also strategies and green infrastructure that includes IT and physical infrastructure".

With the time tested vision as "Banker’s to the Nation", Brand BOC has delivered the best result for its true stakeholders, citizens and the Government of Sri Lanka to reach the pinnacle.

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