SriLankan responds to The Island reportJanuary 8, 2014, 10:36 pm
Apropos yesterday’s front-page news story ‘UL 503 in double jeopardy in one day’, SriLankan Media Relations Manager, Deepal V. Perera has sent us the following statement: "SriLankan Airlines wishes to reject and deny the content of the article as the report is misleading the general public .
In the article, the writer has cited online comments made in a website quoting the captain of the flight UL503, saying "I am sorry for the unscheduled descent . I have a serious problem with a hole in the window." This is a complete distortion of facts of the situation that took place during that flight.
SriLankan wishes to stress that at no point of time did our pilot make such a statement on the damaged windshield as mentioned in the article.
SriLankan regrets to note that the writer has failed to highlight the compliments paid by the online readers on how SriLankan pilots managed the situation without an incident. In the said website there were many comments praising the crew such as— "crack is a crack" posted by John Dfz saying "the crew did well to return without further complications", a comment by Palletto saying "I didn’t want to question the crew’s decision in the first place, as long as nobody got hurt, crew did ok", and an anonymous comment saying "I would not take that risk and would have done exactly the same as the crew did".
SriLankan wishes to reiterate that the Airline always maintains the highest safety standards the industry requires, and considers the well-being of the passengers its foremost priority, which under no circumstance will be compromised."
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